Have you ever noticed that many railway workers keep their handheld devices close at hand during work, yet handle all their duties perfectly? Today, let’s take a look at the various professional devices in railway staff’s hands and explore their rich and practical functions.

The station-train wireless interactive handheld terminal, simply called the handheld device, is one of the essential tools for train crew members. Compact and neat in shape, it looks just like a smartphone and acts as a portable on-site information center.
Integrating multiple practical functions, this terminal supports electronic ticket verification and passenger information checking, and helps crew grasp the real-time number of passengers on board. It also covers online ticket endorsement, passenger service record compilation, water supply information entry and many other daily railway services.

The passenger work order inquiry function is highly frequently used. After passengers report lost belongings via Railway 12306 customer service, train conductors will receive relevant work orders on their handheld terminals. They can then search for lost items and reply to passengers in a timely manner according to order details. In addition, special marks can be added for key passengers through the device, so as to provide thoughtful and customized travel services.

The GSM-R handheld terminal, commonly known as the G-network phone, is a special railway dedicated communication equipment. Covered by exclusive railway signal networks, it enables staff to contact station liaison personnel, on-duty station staff, depot dispatch command centers and other departments at any time. It is used to deliver operation notices, construction blockade mileage orders and key work instructions, and maintains stable and smooth signals even in extra-long tunnels.

For front-line on-site operators, it is an irreplaceable communication tool. Once an emergency occurs, staff can make direct calls through dedicated numbers to connect with relevant departments rapidly, and feed back on-site conditions and key information in the shortest time.



For field teams from track maintenance, signal and communication departments, operating groups are usually far apart, and most construction and maintenance tasks require cross-team collaboration. At this moment, walkie-talkies play a vital role. With just one press of a button, staff can realize instant real-time communication in an efficient and convenient way.



Different from other professional terminals, the handheld device adopted by the rolling stock department has an appearance almost identical to ordinary smartphones. It has completely replaced the traditional paper 51C axle cards. All wheel and axle data can be input and directly uploaded to the Railway Freight Car Technical Management Information System, realizing full digital operation. It not only greatly boosts work efficiency, but also standardizes and optimizes the entire operation process.
Staff only need to scan the barcode on the wheel surface lightly to instantly check the full detailed data of warehoused wheel sets, making daily vehicle inspection and management more accurate and efficient.

“Tiewutong” is a professional video command platform based on mobile internet technology, which combines a multimedia intelligent communication system and mobile video terminals. It is specially designed for emergency maintenance, railway construction and other key operation scenarios.

It is featured with real-time mobile video monitoring, two-way visual intercom, cluster call, multi-party online meeting and personnel location positioning. The platform can transmit high-definition on-site images of emergency repair and construction sites in real time. It allows management staff to carry out remote safety supervision and working progress inspection, and fully meets the core demands of production arrangement, construction organization, safety protection and emergency disposal.
In fact, those diverse devices that look like mobile phones are not daily entertainment electronics, but professional customized tools tailored for railway posts. Each terminal bears different job responsibilities, covers multiple links of railway operation, and safeguards safe, stable and efficient railway operation all the time.
These indispensable professional “mobile phones” of railway workers witness every ordinary working moment and build a solid safety line for railway travel.