Inspired by the real reports, such brief movies inform you how borrowers was efficiently paying its scholar fund and you can implementing the grade to follow the fantasies, increase life, and you can service their loved ones.
Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.
Navient try happy to utilize Guys & People Clubs out-of America to take career and you may school think tips to help with equity to have youngsters, in addition to the individuals away from significantly less than-resourced groups.
We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.
Variety & Inclusion
At the Navient, we have been invested in carrying out an office where employees are asked and you will respected having who they really are given that individuals. We believe which our professionals and office thrive when we are authentically inclusive.
Geneva always knew she wanted to be a professional musician.
The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.
Those individuals amounts helped their become a successful manager at the an enthusiastic ambulatory proper care center from inside the Ohio, setting her on the frontlines of one’s COVID-19 reaction.
To own Valerie, for every phone call are individual to their center and you can works. Brand new voice and you will facts on the other side avoid of your range are what drives Valerie to-do alot more to have customers during the this time. The audience is honored for the lady included in Group Navient. Valerie has been moved from the customers’ persistence and you may positive mindset.
Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.
Patti helps borrowers stay on track by getting them into the repayment program online payday loans Michigan that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.
My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.